Privacy policy

Privacy Policy

Touch of Onyx respects your privacy. This policy explains what information we collect, why we use it, and the choices you have.

Information we collect

When you place an order or contact us, we may receive your name, email address, shipping address, order details, and messages you send to customer support. Your payment is handled securely by the payment processor used at checkout; we do not receive or store your full card number.

How we use your information

We use your information only to process and deliver orders, send shipping updates, respond to questions, prevent fraud, and handle returns, replacements, or refunds. We may share only the information needed with service providers that help us print, ship, process payment, or operate the store.

We do not sell your information

We do not sell or rent your personal information.

Your choices

To ask what personal information we hold about you, request a correction, or request deletion, email touchofonyx318@gmail.com. We may retain limited records when required for tax, accounting, fraud prevention, or other legal obligations.

Contact

Questions about this policy can be sent to touchofonyx318@gmail.com or mailed to 4802 Lanny Street, Alexandria, LA 71303. You can also call +1 (337) 385-9348.